Click maps below for larger images.

The Ottawa 2021 E-scooter pilot has launched. This summer, shared e-scooters are being provided by three companies: Bird Canada, Lime and Neuron. Shared e-scooters will be available until November 30, 2021. The number of shared e-scooters was increased to 1,200 this summer.

Safe and courteous parking means parking e-scooters upright in the sidewalk furniture zone, the area closest to the curb in line with trees, benches and bike racks and out of the way of all travel on the sidewalk.

Geofence technology creates “no ride”, “no park” and “slow zones” including transit stations, NCC pathways, the ByWard Market (with the exception of York Street) and City of Ottawa parking garages. ONLY LIME E-SCOOTERS WILL WORK IN CARLINGTON.

For more information about e-scooters, please see the City of Ottawa e-scooter page.

Differences Between Shared and Personal E-Scooters:

Shared (City of Ottawa) E-scooters:

  • CAN be ridden on the City’s multi-use pathways, cycling facilities like cycle tracks and bike lanes and on roads with a speed limit of 50 km/h or lower.
  • ONLY WORK in specific parts of Ottawa. (See maps above.)
  • NOT ALLOWED on sidewalks or on NCC pathways.
  • CANNOT be walked onto O-Train vehicles.

Personal E-scooters:

  • CAN be ridden on the City’s multi-use pathways, cycling facilities like cycle tracks and bike lanes and on roads with a speed limit of 50 km/h or lower.
  • WORK everywhere.
  • NOT ALLOWED on sidewalks or on NCC pathways.
  • CAN be walked onto O-Train vehicles.

Where can I park? Safe and courteous parking means parking e-scooters upright in the sidewalk furniture zone, the closest area to the curb in line with trees, benches and bike racks and out of the way of all travel on the sidewalk.

How to report a mis-parked e-scooter: Reporting mis-parked e-scooters will help the e-scooter companies respond, remove and relocate.

  1. Call the company directly. Mention the service number (which can be found on each and every e-scooter).
  1. Report mis-parked e-scooters through each of the company apps (company ride app required).
  2. Call 311 or email 311@ottawa.ca (they will direct the request to the appropriate company).